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How lionking888 Handles Your Personal Information

We built this policy so you know exactly what data we collect when you open an account, fund it via Touch 'n Go eWallet, Boost or GrabPay, and move around the platform.

Account data kept secureLocal payment data protectedCookie controls in your handsClear data retention periodsDirect contact for data requests

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HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

Keeping your data secure is not a statement we attach to a footer — it shapes the way we built the account flow, the payment layer and the session management behind the platform. Every section below reflects a real operational practice, not an aspirational claim.

Encryption on Every Transaction

All data exchanged between your device and our platform travels over an SSL-encrypted connection. This applies whether you are topping up via Boost or browsing your account history on mobile.

Cookie Controls You Actually Use

When you first visit, a cookie banner lets you accept, decline or customise non-essential cookies. Functional cookies — needed to keep your session active — cannot be switched off, but analytics and marketing cookies are optional.

Retention Periods That Make Sense

Transaction records are kept for as long as regulatory and dispute-resolution obligations require. Account data is deleted within a reasonable period after a confirmed closure request, subject to those same obligations.

Who Can Access Your Account Data

Only staff with a verified operational need — such as payment verification or account security review — can access your personal records. Access logs are maintained and reviewed as part of our internal data governance process.

What Information We Collect and Why

lionking888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with lionking888, we collect the details you submit — your name, contact information and account credentials. When you fund your account or request a withdrawal, the payment method you choose — whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX

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— generates transaction records that we retain to verify the movement of funds and resolve any disputes. We also collect device identifiers and session data each time you log in, so our platform can apply the right account settings and flag unusual access patterns early. Location
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signals derived from your IP address help us confirm that access is consistent with the regions where local law permits use of this service. We do not sell your personal data to third parties for marketing. Where we share data — for example, with payment processors
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handling your Touch 'n Go eWallet or GrabPay transaction — it is only to complete the service you have requested. Players in Kuching and elsewhere in Malaysia can contact our support channel at any time to ask what data we hold.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA REQUEST CHANNELS

Reach Us About Your Privacy Rights

If you want to review the data we hold, ask for a correction, or request deletion of your account records, our support team handles these requests directly. We aim to acknowledge every data query and respond with a clear outcome — not a form letter. Use the channel that suits you.

Live Chat Open the chat widget from your account dashboard at any time and type 'data request' — a support agent will walk you through the verification step and confirm your identity before any record is changed.

Email Support Send your query to our support address found in the account help section. Include your registered email and the specific data action you need — access, correction or deletion — so we can route it correctly.

Account Help Centre The Help Centre in your account settings lists data-related request forms. You can submit a subject access request, flag a data concern or update your communication preferences directly from that page.

Your Privacy Policy Questions, Answered

These are the questions we hear most often about how we handle account data, payment records and your rights as someone who uses the platform. If yours is not here, the live chat channel is the fastest route to a direct answer.

We collect your name, email address, contact number and the credentials you set. Once you fund your account, your chosen payment method — such as Touch 'n Go eWallet or DuitNow — generates transaction records we keep for verification purposes.

We share data only where it is needed to complete a service — for example, passing transaction details to a payment processor handling your Boost or GrabPay transfer. We do not sell your data to advertisers or unrelated third parties.

Submit a subject access request through the Help Centre in your account settings, or contact live chat and state 'data request'. We will verify your identity first, then confirm what records we hold and provide them in a readable format.

Yes. Submit a deletion request via live chat or email support. We will close your account and remove personal records within a reasonable period, subject to any retention obligations tied to transaction history or dispute resolution.

Payment records — including FPX transfers, Touch 'n Go eWallet top-ups and withdrawal confirmations — are retained for as long as our dispute-resolution and compliance obligations require, then deleted or anonymised systematically.

Use the cookie banner on your first visit to decline analytics and marketing cookies. You can also update your preferences later through the cookie settings link in the page footer. Functional session cookies remain active to keep your account working.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How lionking888 Handles Your Personal Information

Data Handling, Cookies and Account Security

Encryption on Every Transaction

Cookie Controls You Actually Use

Retention Periods That Make Sense

Who Can Access Your Account Data

Reach Us About Your Privacy Rights

Your Privacy Policy Questions, Answered

01 What personal data does lionking888 collect when I open an account?

02 Does lionking888 share my data with third parties?

03 How do I request a copy of the data lionking888 holds on me?

04 Can I ask lionking888 to delete my account and personal data?

05 How long does lionking888 keep my payment records?

06 What are my options if I want to limit the cookies lionking888 uses?

Privacy Policy

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